FAQ

How long does it take to receive my order?

Each item is printed especially for you. Please allow approximately 2–5 business days for production before shipping. Delivery time begins after production is complete.

How much is shipping?

Standard U.S. shipping is calculated at checkout.

Do you accept returns or exchanges?

Because each item is printed to order, we do not accept returns or exchanges for incorrect size, color selection, or change of mind. Please review the size chart carefully before ordering.

If your item arrives damaged, defective, or incorrectly printed, please contact us so we can make it right.

How do I choose the right size?

Please review the size chart on each product page. Fit can vary by garment style. Product descriptions include specific sizing recommendations when applicable.

Can I change or cancel my order?

Contact us as quickly as possible. Once an order has entered production, it usually cannot be changed or canceled.

Where are orders shipped from?

Orders are fulfilled by our production partner, Printful, from the facility best suited to complete your order.

Will all items arrive together?

Some items may be produced or shipped separately. If that happens, you will receive separate tracking information.

How can I contact Mahj Glow?

Use our Contact page and we’ll respond as soon as possible.